Customer Interviews

These interviews with a few of our customers can provide ideas and inspiration for how your clinic handles triage calls.

Customer Interview – Advanced Pediatric Associates

Customer Interview – Advanced Pediatric Associates

June 20, 2017

This interview shares the perspective of Audra Bailey, Clinical Manager in charge of nurse triage at Advanced Pediatric Associates, a large multi-location pediatric practice in the suburbs of Denver.


Customer Interview – Forest Hills Pediatric Associates

Customer Interview – Forest Hills Pediatric Associates

July 21, 2016

We’d like to start introducing some of our customers and let them share their triage experiences. We hope these interviews will give you insight into different ways people manage telephone triage calls.


Customer Interview – Sawtooth Mountain Clinic

Customer Interview – Sawtooth Mountain Clinic

September 2, 2016

This is the second in a series of articles introducing you to some of our customers. We all learn and grow from sharing in the experiences of others.


Customer Interview – Privia Health

Customer Interview – Privia Health

December 8, 2016

In this interview we talk with Chris Phillips, RN, BSN, CCM, CPHQ and Lead Care Manager for Privia Health’s Care Advice Line. Chris has implemented ClearTriage within 2 large ACOs.