# Posts by Pete Allen

## [SSO (Single Sign-On) Options](/content/resources/blog/sso/index.html)

October 2, 2023

Single Sign-On (commonly referred to as “SSO”) is functionality that allows your nurses to open ClearTriage without having to sign in with your Account ID and Account Password. This makes…

## [Internet Explorer Security Setting for OP Users of ClearTriage](/content/resources/blog/ie-security-setting-for-op-users/index.html)

December 4, 2020

Summary: If you are using the ClearTriage integration with Office Practicum and can’t copy call notes from ClearTriage to OP on one or more computers, you will need to change…

## [Internet Explorer Security Setting for ClearTriage](/content/resources/blog/ie-security-setting-for-cleartriage/index.html)

November 10, 2020

Summary: If you are using Internet Explorer to access ClearTriage, you may need to change a security setting in Internet Explorer in order to successfully copy from ClearTriage into your…

## [ClearTriage for After Hours Triage Services – Part 2 of 2](/content/resources/blog/after-hours-services-2/index.html)

September 4, 2019

In our first blog article in this series we covered On-Call Hub from Heavy Technology Group, an online call management platform that works with ClearTriage to provide an easy-to-use solution…

## [ClearTriage for After Hours Triage Services – Part 1 of 2](/content/resources/blog/after-hours-services-1/index.html)

August 28, 2019

Can ClearTriage provide the Schmitt-Thompson protocols for an after hours nurse telephone triage service? That’s an interesting question. Interesting because the majority of ClearTriage customers, whether taking calls during the…

## [Is Your Practice Accessible to Spanish-Speaking Patients?](/content/resources/blog/spanish-telephone-triage-handouts/index.html)

June 4, 2018

With over 50 million Spanish speakers, the United States now has the second-largest Spanish-speaking population in the world, after Mexico. While many Spanish speakers also speak English, only half self-identify…

## [Introducing Powerful New Features for Triage Protocol Customization](/content/resources/blog/introducing-customization/index.html)

March 23, 2017

We are very excited to announce the ability to fully customize the Schmitt-Thompson protocols in ClearTriage! Customization has been one of our most-requested features over the years, but we realized…