Posts by Pete Allen

SSO (Single Sign-On) Options

October 2, 2023

Single Sign-On (commonly referred to as “SSO”) is functionality that allows your nurses to open ClearTriage without having to sign in with your Account ID and Account Password. This makes…

Internet Explorer Security Setting for OP Users of ClearTriage

December 4, 2020

Summary: If you are using the ClearTriage integration with Office Practicum and can’t copy call notes from ClearTriage to OP on one or more computers, you will need to change…

Internet Explorer Security Setting for ClearTriage

November 10, 2020

Summary: If you are using Internet Explorer to access ClearTriage, you may need to change a security setting in Internet Explorer in order to successfully copy from ClearTriage into your…

ClearTriage for After Hours Triage Services – Part 2 of 2

September 4, 2019

In our first blog article in this series we covered On-Call Hub from Heavy Technology Group, an online call management platform that works with ClearTriage to provide an easy-to-use solution…

ClearTriage for After Hours Triage Services – Part 1 of 2

August 28, 2019

Can ClearTriage provide the Schmitt-Thompson protocols for an after hours nurse telephone triage service? That’s an interesting question. Interesting because the majority of ClearTriage customers, whether taking calls during the…

Is Your Practice Accessible to Spanish-Speaking Patients?

June 4, 2018

With over 50 million Spanish speakers, the United States now has the second-largest Spanish-speaking population in the world, after Mexico. While many Spanish speakers also speak English, only half self-identify…

Introducing Powerful New Features for Triage Protocol Customization

March 23, 2017

We are very excited to announce the ability to fully customize the Schmitt-Thompson protocols in ClearTriage! Customization has been one of our most-requested features over the years, but we realized…